You have choices about how Visa uses your Personal Information. You always have the right to object to our marketing communications. You can also object to having your Personal Information used to create anonymised and aggregated marketing reports. Please click here to exercise these choices and other choices.
Visa also respects the rights of EEA residents to access, correct and request erasure or restriction of their Personal Information as required by law. Where Visa is a data controller, this means:
- You generally have a right to know if Visa is storing your Personal Information. If we are, you have the right to request that we provide you with a copy of that Personal Information, or in some cases, provide the information to another data controller. If your information is incorrect or incomplete, you have the right to ask us to update it.
- You have the right to object to our processing of your Personal Information.
- You may also ask us to delete or restrict your Personal Information. If we are processing your Personal Information based on your consent, you have the right to withdraw your consent at any time.
- To exercise these rights, please contact us via email to [email protected] or write to the Global Privacy Office at the address above and a member of our Privacy Team will assist you. Please understand that we may need to verify your identity before we can process your request.
If Visa is processing your Personal Information as a data processor, we will refer you to our client (such as to your Visa card issuer) for assistance with these requests. Visa supports its clients in responding to requests as required by law.
If you believe that we have processed your Personal Information in violation of applicable law, you may also file a complaint with the Visa Data Protection Officer, who can be reached by contacting the Visa Global Privacy Office, or with a supervisory authority.